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Exchanges and Returns

 

Simple. Free. 15-Day Exchanges/Returns.

 We made every effort to keep the exchange/return policy and process simple and easy for you:

Exchange Return Policy

We offer our customers a 15-day exchange/return and MONEY-BACK-GUARANTEE on all purchased items. The 15-day period starts with the day you receive your purchased item at your provided shipping address and ends with the date you shipped it back to us (postage stamp or date of the carrier picking it up from you). The full exchange/refund does not include the shipping costs payed by you, unless the unlikely situation occurs in which we have sent you a defective or wrong item. We only exchange/refund purchased goods if they are Not used or damaged by the customer in that 15-day period and have been returned with all official accessories with it (for ex. dust bags, tags, logos, registration cards, extra buttons, original packing and so on.)

*Please make sure to secure the item in its packaging,  Unfortunately Items which are used or missing any of their account rements (tags, authenticity cards, dust bags, etc.) are not eligible for return.

 We reserve the right to refuse multiple returns sent at different times from one order.

Exchange/Return Procedure:

  • Please inform us as soon as possible within the 15-day period about your exchange/return request via email to sales@styleetluxe.com  with the information  (1) Order Number  (2) Which item(s) you wish to exchange/return and (3) Reason.. 
  • Send the article secured and properly packed to the following address.
Style et Luxe
12919 S. Figueroa St,.
Los Angeles,
CA, 99061

 

  • All exchanges/returns are inspected by StyleetLuxe logistics center. The item must be returned in original condition, with all tags, logos accessories, and not have been worn to be accepted as a return.
  • We exchange item or give you a full refund for your initial payment 
  • An email confirmation will be sent once the exchange/return has been processed.
  • In case of returns, please allow 2 to 7 business days for the refund to reflect on your account. The length of that refund may vary depending on your preferred payment option and country.
  • If you should have any further questions, please do not hesitate to contact us at Contact@styleetluxe.com

 

 

 

 

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